Troubleshooting 👾

App not loading or crashing

If tuck. isn't loading or keeps crashing, here are a few quick fixes that usually help:1. Force close and restart the app Close tuck completely (swipe it away from your recent apps ...

App running slowly

If tuck. is running slowly, here are a few ways to speed it up:1. Close other apps: Too many apps running in the background can slow your phone down. Close apps you're not using by ...

Cashback Card link errors

When you purchase a cashback card through tuck., you'll be shown a QR code along with your card PIN. You can scan the QR code to add the card directly to your Apple Wallet or Googl ...

Notifications not working

If you're not getting notifications from tuck., it's usually a quick settings fix. Here's how to sort it on your device:On iPhone (iOS):Go to Settings > Notifications > tuckM ...

Clearing cache and cookies

Clearing your cache and cookies can fix loading issues, login problems, and other glitches in tuck. Here's how to do it:On iPhone (Safari):Go to Settings > SafariScroll down and ...

ERR_TOO_MANY_REDIRECTS error

If you're seeing an error like "ERR_TOO_MANY_REDIRECTS" or your cashback card simply isn't loading, don't worry — here are a few things to try before getting in touch with us.Tap " ...