Travel

Additional Fees and Taxes

What are the additional fees and taxes?

Age Requirements for Bookings

Do hotels have minimum age requirements to book a room?

Booking Confirmation

How do I know that my reservation is confirmed with the property?

Booking Confirmation Number

I am at the hotel and I cannot find my Confirmation number.

Check-in Guidance

What do I need to provide upon check-in?

Deposits

Do I pay for the entire reservation amount or do I just make a deposit to hold the room?

Hotel Amenities

How accurate is your hotel amenities information?

Hotel Breakfast

Will I get a free breakfast?

Hotel Parking

Will I get free parking at the hotel?

Hotel Shuttle Services

Is there a free shuttle from the airport to the hotel?

Instant Confirmation

What does instant confirmation mean?

Missing Cashback

What happens if my cashback is missing?

Payment Methods

What card do I need to purchase with to get discounted rates and cash back?

Refundable Rooms

How can I tell if the room is Refundable?

Refunds on Cancelled Cards

The payment method I used is now cancelled or closed.

Reservations for Others

Can I make reservations for someone else?

Resort Fees

Are resort fees included in my rate?

Secure Booking

How can I be sure my credit card information is secure?

Switching Hotels

Can I switch hotels?

Taxes and Fees

Do you include taxes and fees in the total rate?

Urgent Hotel Bookings

Can I book a room for tonight?

What is tuck. Travel?

Information on our newest feature!

Who can use tuck. Travel?

Using tuck. Travel

How do I make a booking?

Making bookings

Discounted Prices

How can you offer these discounted prices on hotels?

Receiving Cashback

When will I receive my cash back for my hotel reservation?

Previous Reservations

What if I have questions about a previous reservation?