Refunds on Cancelled Cards

Due to industry regulations, we can only send refunds back to the original payment method. However, most banks and card companies have policies in place for instances just like this. If you have a new account with the same institution, they can often credit the funds to the new account. If you closed all accounts entirely, they may notify you of the credit or issue you a check. In all instances, we recommend reaching out to your financial institution directly, as they'll be the best source of information regarding their processes.