Closing your account

We will be sad to see you go! If you decide to close your tuck. account, you can initiate the process through your Account, click Settings, there you will find Delete Account.

Please be aware that closing your account is permanent. Any remaining balance that hasn't been redeemed will be forfeited. We will also begin our data deletion process in accordance with privacy regulations. If you are sure, simply follow the on-screen prompts to confirm.

Need any help?

Head to Contact Support in the app Settings and we'll get you sorted. ⭐️

If you're having trouble accessing the app, you can fill out our Customer Support form and our team will help you as soon as possible.


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