Need help? Here's how to get in touch with us:
Customer Support: Open the tuck. app, go to Profile > Contact Support. This is the quickest way to reach us.
Customer Support Form: Click on the Customer Support form link and this will take you directly to the required form.
Email Send us an email at support@tuck.app. We'll get back to you as soon as we can. Please be aware that this is not a monitored inbox.
Request a callback When you raise a ticket with our Support team, mention you are wanting a callback and this will be arranged accordingly.
What to include when you contact us:
A clear description of your issue
Screenshots if relevant
Your device type (iPhone, Android)
Any error messages you've seen
We're here to help Monday to Friday, 9am-6pm. If you contact us outside these hours, we'll get back to you on the next working day.
Have a specific issue you need help with?
Head to Contact Support in the app Settings and we'll get you sorted. ⭐️
If you're having trouble accessing the app, you can fill out our Customer Support form and our team will help you as soon as possible.